Refund policy
Returns & Refunds
Return Window You have 30 days from the date of delivery to request a return for eligible items.
Return Process To initiate a return:
- Contact us at [your email] with your order number
- Items must be in original condition with tags attached
- Original packaging is required
Return Shipping Return shipping address: [Your Business Name] [Your Address] [City, Postal Code] United Kingdom
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Refund Processing Full Refund Guarantee: Once we receive the returned product, we will issue a full refund for the purchase price.
Refund details:
- Full refunds will be processed within 5-7 business days after we receive your returned item
- Refunds will be issued to your original payment method
- Processing time may vary depending on your location and bank
- You will receive an email confirmation once your refund has been processed
Non-Returnable Items The following items cannot be returned:
- Items damaged by normal wear
- Items returned after 30 days
- Items without original tags or packaging
Contact Us If you have questions about returns or haven't received your refund within the expected timeframe, please contact us: Email: [your email address] Phone: [your phone number]
This policy was last updated on [current date].